Contact Us
We'd love to hear from you! Whether you have questions about our ingredients, need help with an order, or just want to say hello — we're here for you.
Ways to Reach Us
- Email: support@naleya.store
- Response Time: We typically respond within 1–2 business days.
- Business Hours: Monday – Friday, 9 AM – 5 PM CST
Frequently Asked Questions
What ingredients do you use?
All of our products are made with clean, skin-loving ingredients. You can find the full ingredient list on each product page.
How long does shipping take?
Standard shipping typically takes 5–7 business days. Expedited options are available at checkout.
Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email.
What is your return policy?
We accept returns within 30 days of purchase. Please reach out to us to initiate a return.