Legal Notice

This website is operated by Naleya. Throughout the site, the terms “we,” “us,” and “our” refer to Naleya. By visiting our website or purchasing from us, you agree to the policies, terms, and notices posted on this website.

Business Information

Trade Name: Naleya
Email: support@naleya.store
Phone: (318) 321-0508
Mailing Address: P.O. Box 283, Greenwood, LA 71033, United States

Website Use

The content on this website is provided for general information, shopping, and customer service purposes. By using this website, you agree not to misuse the site, attempt unauthorized access, interfere with website security, or use the website for unlawful purposes.

Naleya reserves the right to update, modify, or remove website content, products, pricing, promotions, and policies at any time without prior notice.

Product Information

Naleya strives to provide accurate product descriptions, images, pricing, ingredients, and other details. However, product packaging, colors, appearance, and availability may vary slightly from what is shown on the website.

We reserve the right to correct errors, update product information, cancel orders, or modify pricing when necessary.

Skincare Disclaimer

Naleya products are intended for cosmetic and personal care use only. Our products and website content are not intended to diagnose, treat, cure, or prevent any disease, skin condition, or medical concern.

Individual results may vary. Please review all product ingredients before use. We recommend performing a patch test before using any new skincare product. If you have sensitive skin, allergies, a medical skin condition, are pregnant, nursing, or under a doctor’s care, please consult a qualified healthcare professional before using any skincare product.

Discontinue use immediately if irritation, redness, discomfort, or an allergic reaction occurs.

Orders and Payments

By placing an order through Naleya, you agree to provide accurate billing, shipping, and contact information. We reserve the right to refuse, cancel, or limit any order if we suspect fraud, incorrect information, product availability issues, or violation of our policies.

All prices are listed in U.S. dollars unless otherwise stated. Taxes, shipping fees, and other charges may be added at checkout.

Shipping, Returns, and Refunds

Shipping, delivery, returns, refunds, and exchanges are governed by our posted policies. Please review our Shipping Policy and Refund & Exchange Policy before placing an order.

Due to the personal care nature of skincare products, opened, used, tampered-with, or damaged-by-customer items may not be eligible for return or exchange.

Privacy

Naleya respects your privacy. Any personal information collected through this website is handled according to our Privacy Policy. This may include information used to process orders, provide customer support, improve our website, and communicate with customers.

By using our website, you agree to the collection and use of your information as described in our Privacy Policy.

Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, product names, designs, icons, videos, and website layout, is owned by Naleya or used with permission.

You may not copy, reproduce, distribute, sell, modify, or use any website content, brand assets, or product materials without written permission from Naleya.

Third-Party Services

Our website may use third-party services such as payment processors, shipping carriers, email platforms, analytics tools, or social media links. Naleya is not responsible for the content, policies, actions, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

Limitation of Liability

To the fullest extent permitted by law, Naleya is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

This includes, but is not limited to, product misuse, allergic reactions, shipping delays, lost packages, website errors, third-party service issues, or reliance on information provided on the website.

Naleya’s total liability for any claim shall not exceed the amount paid for the product or service related to the claim.

Governing Law

This Legal Notice and any disputes related to your use of this website or purchases from Naleya shall be governed by the laws of the State of Louisiana, without regard to conflict of law principles.

Policy Updates

Naleya may update this Legal Notice and other website policies from time to time. Updates will be posted on this website. Your continued use of the website after changes are posted means you accept the updated policy.

Contact Us

If you have any questions about this Legal Notice or our policies, please contact us:

Email: support@naleya.store
Phone: (318) 321-0508
Mailing Address: P.O. Box 283, Greenwood, LA 71033, United States
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM CST
Response Time: Please allow 1–2 business days for a response.